Ayres Suites Mission Viejo - Lake Forest

I've stayed at the Ayres Mission Viejo many times over the past 5 years and unfortunately the quality of the hotel has deteriorated over the years. It's time for new carpets. I heard a mechanical noise that started like a motor starting and stopping from 11 pm - 2 am the first two nights I was there. I thought it was a fluke the first night so I just continued to stay in the same room. After I heard it again I reported it to the front desk and changed rooms. The second room was fine. The bed in the first room appeared to be on incline as if someone very heavy had been sleeping on one side of the bed for a long time. The second room was great and the bed was very comfortable. Breakfast is served from 6 am - 9am during the week. For late risers like myself, 10 am would be much more accommodating. There were dogs in the hotel . I didn't realize it was a "dog friendly" hotel. Great for people with dogs - low rent for those of us without them. I'm not sure what is going on with this particular Ayres but it needs some TLC.

Hard to rate. It’s not a 5 star hotel, but comparable to other Marriott Courtyards, and the other small versions of the other name brand hotels. The room was clean. However walking into a hot room on a hot summer day isn’t the best. They didn’t have the AC on, which was one of the under the window ones so it took a little while to cool off. The pool was nice and the view at the top of the hill it’s on is unique for the area. Location off the 241 is convenient. The customer service was “fine.” None of the staff were necessarily unfriendly, but no one seemed to desire to make us feel welcome, persay, so we don’t feel right in rating them too high. We got checked in and out without issues, just nothing worthy of raving about or necessarily complaining about. We could see ourselves staying here again for price and location to family in the area, but would be interested in seeing whatever other hotels are around, too.